By Mark Tyrrell

We like to have meanings for things. “Why did that happen?” we ask, or “What did she mean by that?” Clarity is comfortable, not knowing less so. This is human. “What was the meaning of that thunderclap?” “The Gods are angry!”

But if we prematurely stamp meaning onto an event we lose a golden opportunity to really understand it. The first step to this, I guess, is to learn to understand and accept that you don’t know why that happened yet – but you may find out.

And what has this to do with your clients?

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